Home » About Our Agency » Read Our Reviews
Home » About Our Agency » Read Our Reviews
We’re dedicated to our clients, see what they have to say about us.
”The personal attention from every agent I have interacted with has always been professional, knowledgeable and attentive.
Karen O.Customer since 2018
”Friendly services and very knowledgeable.
Mark M.Customer since 2023
”We had a claim and was taken care of promptly.
Jason E.Customer since 2018
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George & Pam O.Customer since 2018
”Great company and great people to work with. Love making one call does it all.
Greg D.Customer since 2018
”Jeff is always so quick to respond and help with any questions I have.
Mina M.Customer since 2023
”Nelson Bros. Insurance has always worked with me and my business associates in providing excellent response to any issue that arrises as business owner and operator, including changes in our coverage needs and issues with the insurance companies and their underwriters. Thank you for your years of service to us.
A client in DavenportCustomer since 2018
”You have done a fine job every year
A client in BettendorfCustomer since 2018
”Excellent service and deal with local reps.
Clifford L. & Franceal H.Customer since 2018
”Jeff has been very responsive, and has provided good counsel on the selection of a carrier and coverage we should consider.
Shawna C.Customer since 2018
”Received an immediate and complete answer to my question.
David & Gail P.Customer since 2018
”Local and alway there to help. Goes a step above everytime.
Patricia B.Customer since 2018
”Friendly, courteous service. Good on follow up and quickly respond to any questions. Pricing is also reasonable.
Jeffrey D.Customer since 2018
”I have had good service - no complaints or issues.
Rita B.Customer since 2019
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Michael D.Customer since 2018
”knowledgeable, friendly and easy to talk with.
Brett B.Customer since 2023
”friendly, honest and helpful in all ways
Mary M.Customer since 2018
”Always getting back to me if I have questions or need information!
Morgan M.Customer since 2018
”Very customer friendly
Dale E & Marie Z.Customer since 2018
”At the time of a devastating house fire, before the fire fighters even had the fire put out, my agent (Linda) reached out to me to see what we needed, and had handled the claim, and we had a local adjuster at the house asking what we needed. My agent is also the one that suggested the carrier and we have had nothing but a good experience with them.
Matthew & Karen B.Customer since 2018
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Riley P.Customer since 2018
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Timothy S.Customer since 2018
”I have had 2 different agents since becoming insured through Nelson Brothers, and both went to great lengths to find the best possible coverage for my needs at the best cost. This company has been very easy to work with, and is always ready and able to tackle anything I come at them with.
Lucas H.Customer since 2018
”Very responsive, pleasant to do business with
Robert B.Customer since 2020
”I have used Nelson Brothers since I was a young kid! My family has been using them for decades. They are always helpful and dedicated to finding the best insurance rates for our ever-changing lives!
KRYSTAL W.Customer since 2015
”Easy to speak with a local person in the office to answer questions or concerns. Good coverage for the price of the premiums. Quick responses when inquiries are made.
Rachel T.Customer since 2023
”Your resources for great insurance rates.
James L.Customer since 2018
”They have been responsive and respond ed when necessary. Belinda has been on taking care of any issues.
Tim H.Customer since 2018
”Never a problem.
A client in Rock IslandCustomer since 2018
”Great service and great people!
James M & Pamela G O.Customer since 2018
”Easy to work with and good rates
Randall F.Customer since 2018
”Been great to deal with in times of need after storm problems ect. Returned calls in timely matter.
Annette C.Customer since 2018
”My agent, Crystal, is why I stay with the company.
Jenny P.Customer since 2021
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Richard O.Customer since 2018
”You have always provided help in a timely manner.
George C.Customer since 2018
”Good service and good advice. We had to get a new roof and gutters due to storm damage last year and the whole process went well.
Steven L & Margaret E W.Customer since 2018
”Have always helped me out when needed it. I have already recommended 2 people to Nelson Brothers as it sounds like everyone's insurance is going up
Nicky E.Customer since 2018
”No. They are always helpful in finding the right coverage for your situation. And always looking for the best coverage at reasonable cost.
Jerry D & Linda R.Customer since 2018
”great service , very competitive
Mark S & Geneva F.Customer since 2018
”Nelson Bothers customer service in both personal and commercial insurance is second to none. I highly recommend Barrett Scorpil for all your commercial insurance needs. His dedication to making sure you have the correct coverage for the best price is unmatched.
Mike C.Customer since 2019
”Quick response with concise and specific information!!!
Lenard K.Customer since 2021
”I have referred 3-6 clients to this agency
Kathy H.Customer since 2018
”Best customer service I’ve ever had, knowledgeable advice on selecting insurance policies.
Michael S.Customer since 2018
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Tammi W.Customer since 2018
”Wendy has been very helpful and found the best fit for me
Christopher R.Customer since 2023
”You are the best!
Tammi W.Customer since 2018
”Friendly, quick and effective!
MARY S.Customer since 2018
”Great help in insurance decisions. responds in a timely manner.
Lenard K.Customer since 2021
”Collin and Colleen have been great to work with. Always quick to respond and willing to answer questions on policy coverages, terms definition or claims. Collin has reviewed our polices to insure we are adequately and fully covered; regularly getting competitive quotes from the market place to make sure we are not paying too much in premiums.
A client in DavenportCustomer since 2018
”Great agent & competitive rates
Timothy O.Customer since 2018
”I really appreciate the professional support and prompt responses I get here !!
Bill C.Customer since 2018
”Timely response rate, friendly service, knowledgeable staff, and I got a lower rate from all the other places I've tried.
Amanda T.Customer since 2023
”Dana has always been very helpful and finding me exactly what I need at a great price!
Kristin C.Customer since 2021
”Simply outstanding service.
Hendrix O.Customer since 2022
”All of my requests have been handled promptly and to my satisfaction. I have not had any problems with my insurance needs since using Nelson Brothers.
Mark M.Customer since 2023
”Personal service.
Regina R.Customer since 2018
”I have worked with Eric Perry for years. He has always been my advocate and helped me find the coverage that I needed for my business. Additionally, the office staff is quick about getting me COI forms.
Eric A.Customer since 2021
”They are quick to respond and very knowledgeable about all types of insurance. This allows us to get the most comprehensive coverage for the best rates.
Tammy D.Customer since 2018
”Always quick to answer questions. Very professional !!
Kraig K.Customer since 2021
”We appreciate the great service .
Jon H.Customer since 2018
”They have an actual person who answers the phone. My agent is most often available when I call but when I do leave a message she responds within 24 hours.
Cameron T.Customer since 2023
”You have always been very responsive to any of my requests, and our claims have been handled quickly and fairly by Travelers.
Todd B.Customer since 2018
”Responsive, professional and personal
Anna M.Customer since 2021
”I’ve been with Nelson brothers insurance for about 8 years & haven’t had a complaint yet! They’re always there to answer any questions I have! I recommend this company to anyone looking for business insurance!
Joshua G.Customer since 2018
”Dana is always responsive to my needs and gets things done quickly and efficiently. She seems to have a strong support team there too.
Lance H.Customer since 2020
”Wendy Lizama is very knowledgeable and helpful.
Dennis & Lisa E.Customer since 2012
”Nelson Brothers has always looked out for me in finding the Best Insurance coverage for my Home and Auto
Theresa K.Customer since 2018
”You guys are awesome. Very quick to help!
Catherine & Sean A.Customer since 2018
”I was originally with Carothers insurance when they were purchased. When Nelson Brothers bought them it was a smooth transition and I still felt like a person not just an account! Jeff has been amazing to us and always helpful.
Christine G.Customer since 2018
”Great value and customer service
Danna M.Customer since 2018
”Always helped me!
Mary W.Customer since 2018
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Karolyn W.Customer since 2018
”Great customer service and products.
Michael D.Customer since 2023
”Jeff is amazing. He is always very helpful and let's us know what the best options are when we have a query. Thank you Jeff.
Karen B.Customer since 2018
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Matthew U.Customer since 2023
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Darren & Pamela G.Customer since 2018
”Staff are incredibly helpful and professional!
Christian W.Customer since 2018
”All staff members friendly
Puspa P.Customer since 2018
”You are a good recommendable company and is quick in handling claims, etc.
Mary A.Customer since 2018
”The staff is knowledgeable, helpful and friendly.
Donna B.Customer since 2022
”You take care of my needs when they come up.
A client in DavenportCustomer since 2018
”Very helpful
Shawn S.Customer since 2018
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Peggy Y.Customer since 2018
”I have been well served by Nelson Brothers over the many years I have been using them.
Brian & Debra C.Customer since 2018
”Fantastic service
Lauri W.Customer since 2022
”Eric is there to help whenever I need him. He got the insurance I needed for my arcade business. Thank you!
Bradley N.Customer since 2018
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Karla R.Customer since 2018
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Patrick D.Customer since 2022
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Judi G.Customer since 2021
”Have experienced good service and competitive insurance pricing.
Dennis B.Customer since 2019
”Great customer service
A client in GeneseoCustomer since 2018
”We have been insured by Nelson Bros agency since we moved to Quad Cities in 1982. Whenever we have had a claim they are right there with answers and service. We would definitely recommend them to anyone in need of Home or Auto insurance.
A client in Rock IslandCustomer since 2018
”Finding and maintaining a commercial policy for my Tree Service is/was very difficult. Partnering with Nelson Brothers made finding the right carrier for my needs very easy. I pay fair prices for my coverages and when I need special documentation (COI's etc) they are always there to assist. Very happy with this agency.
Brae W.Customer since 2023
”Always available to help.
Zachary & Suzanne L.Customer since 2014
”The staff at Nelson Brothers is always quick to respond to any questions we may have. Crystal Reese makes sure we have the policy and/or coverage we need for our specific needs at the best cost available. Thanks for always being there. Mark and Karen Payne
Mark & Karen P.Customer since 2002
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Edgar B.Customer since 2019
”I like having a local agent I can call, and Jeff Kaisler is always very knowledgeable, helpful and patient. He's helped several of my family members with insurance needs.
Jessie G.Customer since 2022
”Always helpful. Easy to work with.
James A.Customer since 2018
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A client in DavenportCustomer since 2018
”Brenda is always so quick to answer any questions and to help in any way she can. Great service!
JOE V.Customer since 2017
”Every time I come in or call with a question I get an answer
Sandra L H.Customer since 2018
”Fast Customer service and great prices.
Frank W.Customer since 2018
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Cindy S.Customer since 2018
”Because they have help myself and family through some tuff times Dana has gone above to help me she is a straight shooter tells you like is. Again Thank you Dana and the staff at Nelson Bros 👍👏🙏🏻🎁
Phillip & Cathy A.Customer since 2018
”Good service, fair pricing.
A client in BettendorfCustomer since 2018
”These people are out there for their clients. They are on top of your claims from the first call to them, you are their priority through out the process of completing your project. They stay in contact to make certain you are satisfied.
Jerry S.Customer since 2018
”Always there when I have a question and find the best rates to fit my budget, friendly, curtious people to work with.
Gerald W.Customer since 2018
”They helped me get automotive insurance homeowners insurance and now life insurance they’ve been great
Debbie & Steven H.Customer since 2018
”Good reputation and responsive to any insurance needs that may come up
Joseph D.Customer since 2018
”Rates are fair. Questions are answered clearly. Employees pleasant and helpful.
Robert & Rose W.Customer since 2018
”Very professional, always answers questions and are very helpful
Pamela H.Customer since 2018
”Quality service friendly people
Corey G.Customer since 2023
”Very friendly and efficient. Always there to help ! Absolutely highly recommend 👌
Gene S.Customer since 2018
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A client in BettendorfCustomer since 2018
”Your office has always been there to take care of my insurance issues!
James & Jonia H.Customer since 2018
”Easy to work with. Professional with good coverage at a reasonable price!
Kathryn (katie) A.Customer since 2023
”We have been with Nelson Brothers Agency for 30 plus years and appreciate the care of our agent when updating our policies to fit our needs. We also appreciate the staff that assists us when needing to make a claim.
Paul & Kimberly S.Customer since 2018
”Attentive customer service and the best coverage for the lowest rates around.
Julianne H.Customer since 2019
”You give great service and wonderful prices. Thanks.
A client in DavenportCustomer since 2018
”Jeff found us a competitive rate with a reputable company. He was helpful in reviewing and implementing updates when time came. The insurance company, West Bend was easy to communicate with during our one claim and promptly reimbursed us for costs.
Dogan D.Customer since 2004
”I have done business with Nelson’s for many years and have found them to be a fair company. I like having a local company to represent me.
Judith B.Customer since 2018
”Great Insurance Co. to work with!
Bruce C.Customer since 2018
”already have referred new customers
David N.Customer since 2018
”The help i received selecting a policy that fit me & budget friendly was stress free. In addition, every time I've had a request or question it was handled quickly.
James N.Customer since 2022
”All is good
Gary B.Customer since 2021
”Eric has always taken care of problems when they arise which has been a long time back excellent agent
A client in Rock IslandCustomer since 2018
”Eric and Teri are always responsive and they actively try to help me save by reaching out to different carriers to get the best coverage at the lowest price. Much appreciated!
Susan H.Customer since 2018
”Love Wendy!
Silvia M.Customer since 2021
”Very satisfied with services provided, and Monica's attention and availability.
Jim F.Customer since 2021
”Everything about NBA is Awsome
Austin & Mia H.Customer since 2018
”Customer service
Peter D.Customer since 2018
”Jeff is always helpful and responsive
Richard N.Customer since 2018
”Brenda is awesome and very helpful
A client in SilvisCustomer since 2018
”Dana was so helpful when my insurance carrier dropped me due to unforseen accidents. She found me coverage at a better cost than I could have hoped for.
Amy M.Customer since 2018
”Very helpful, like the small agency, know everyone there..
Wilbur J.Customer since 2018
”Friendly helpful staff!
Melissa W.Customer since 2018
”I get detailed answers quickly about all my concerns.
Jen H.Customer since 2018
”I have always had a good relationship with my agent. any time I have needed a policy I get what I need fast and reasonably priced.
Joseph & Marissa D.Customer since 2018
”Responsiveness and follow-up communication from agent Barrett S.
Dennis D.Customer since 2020
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Vera E.Customer since 2018
”Excellent service by Brittany Fisher.
Kay H.Customer since 2018
”Lindsay Morgan is the most attentive Agent I have ever had. She consistently checks in and provides the most cost effective plans for my specific needs. My claims have been handled quickly without any issues. Highly recommend!
Dawn D.Customer since 2018
”Crystal has been great in everything I've had to deal with. I always recommend her and Nelson Brothers!
Benjamin W.Customer since 2019
”Because I know the family very well and I'm very familiar with The great service They give. I Am a longtime client In would recommend them to everyone.
M H.Customer since 2018
”Brenda is always very helpful
Jaiden F.Customer since 2022
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Lynette S.Customer since 2018
”Great customer service reasonable rates
Lloyd K.Customer since 2018
”Very good service. Been with them since I was 16 years old
Paul N.Customer since 2018
”We receive assistance in getting the best insurance value.
Dennis J & Beverly B.Customer since 2018
”Prompt service, excellent knowledge
Julia M.Customer since 2018
”I appreciate Brandon's patience to talk through every detail.
Cheryl F.Customer since 2018
”Everyone is helpful and nice. I have always paid a good rate for my car and home insurance. I've been with them for 20 years.
Debra W.Customer since 2018
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Dennis E.Customer since 2018
”I came to see Jeff Kaisler on the recommendation of my daughter, after my bundled home and auto insurance with another company went up the better part of $1000.00. He found me more coverage than I had with a quite a bit less premium than I would have had. I would definitely recommend Nelson Brothers.
Rhonda K.Customer since 2023
”Jeff Kaisler is one of the best agents in the business. Best decision I could have ever made is get my home and auto insurance through Nelson Brothers Agency with his help.
Reggie Z.Customer since 2022
”I’ve worked with matt for years and never had a single complaint. He definitely goes to bat for his clients. Top notch.
Jeff G.Customer since 2019
”Nelson Brothers provides complete and comprehensive service for our insurance needs. Always helpful, precise, and prompt.
David C.Customer since 2022
”Continue to receive good service
Kenny & Sue (Connie) O.Customer since 2018
”We always get a prompt response and great service from our agent, Jeff Kaisler. We appreciate his expertise and being able to get guidance when we need it. We are confident we are getting the best rates and best insurance possible for our needs.
Patricia W.Customer since 2018
”Always friendly and very helpful.
A client in MilanCustomer since 2018
”Very responsive to all our crazy needs!
A client in DavenportCustomer since 2019
”Excellent service
Dorothy C.Customer since 2018
”Always responsive and willing to find best options for the client.
Paul J & Elizabeth M.Customer since 2018
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Christian C.Customer since 2020
”Great insurance company takes great care of there customers. Treats there customers with respect and care would recommend Nelson Brothers
Cheryl H.Customer since 2018
”I love the personal assistance I receive and quick response to any questions or concerns I have. Lindsey Morgan, Insurance Agent and Liz Carson, Customer Service Agent are wonderful to work with.
Larry O.Customer since 2018
”Crystal is awesome.
John & Sharon T.Customer since 2018
”We love working with Barrett.
Paul K.Customer since 2019
”I had a hail claim on my car and the claim went well
Joseph P.Customer since 2018
”Very pleased with the coverage, and handling our claims.Had them for years.
William B.Customer since 2018
”Be with Nelson Brother insurance, I believe over 10yrs & they’ve been nothing but good to me, one of the best insurance agencies around 10/10
Damien L & Machelle P.Customer since 2018
”When I call with a question, even if my agent isn't available, someone there gives me the answer.
Janice N.Customer since 2018
”Excellent customer service with expertise that personalizes your individual needs
Theodore W.Customer since 2018
”Quality customer service is your priority! I feel I’ve received quality customer care. I also feel I’ve received the best rates and coverage possible. I have commercial auto and liability plus work comp and life insurance policies all through Nelson Brothers!
A client in PrincetonCustomer since 2017
”Our Agent Matt Fensterbusch is the most Knowledgeable, persuasive, reliable, diligent, proactive, accomplished, professional, trustworthy, charismatic, insightful, resourceful, efficient, attentive, experienced, dynamic, strategic, adaptable, detail-oriented, punctual, assertive, articulate, goal-oriented, confident, thorough, collaborative, resilient, communicative, innovative, solution-focused, tenacious, creative, empathetic, self-motivated, positive-minded, patient, visionary, inspiring, customer-centric, versatile, decisive, influential, result-driven, ambitious, energetic, resilient, meticulous, solution-oriented, diplomatic, adaptive, inspirational, enthusiastic...agent I have ever worked with. Matt Fischer
MATT F.Customer since 2018
”Took care of what was needed, hassle free, amd communication was top notch.
Kristoffer S.Customer since 2021
”Very friendly and helpful !
Carolyn L.Customer since 2020
”You and your staff have always been very helpful and very friendly
A client in Rock FallsCustomer since 2018
”Fast response on an accident.
Barba D.Customer since 2018
”I have been with Nelson Brothers for probably around 23 years and they have always been very helpful and understanding with anything that I have asked. Every time I have called there I have been helped with respect and professionalism. Brenda has helped me understand the insurance world to the best of my ability since my husband’s passing, he handled all the insurance, and I trusted Nelson brothers 100% to continue to provide insurance for me! Thank you for all you do Nelson Brothers you’re all wonderful
Tammie H.Customer since 2015
”Great service as well as consistently available when a situation arises.
A client in PrincetonCustomer since 2018
”I always get a response right away from my agent
Nancy D.Customer since 2018
”Quick response whenever we have a question. they did an excellent job finding a specialized policy for our EBikes. All auto claims have been quickly and efficiently
KEVIN H.Customer since 2018
”Prior to moving to the local Quad City area from Colorado in 2015, my husband and I were life members both stateside and overseas with USAA as military veterans. In purchasing our home in 2015, USAA rates climbed higher and our relator recommended Nelson Brothers to get a second quote and Nelson Brothers beat USAA home owner insurance rates by 40% initially and later help cut our annual rates a third of the cost. Then last year we finally decided to reach out to Nelson Brothers for auto insurance rates as USAA continued to raise their rates and Nelson Brothers again beat USAA auto rates for veterans by 50%. Most importantly, all of our personnel dealings with Nelson Brothers have all been professional and would highly recommend to anyone.
Kenneth G.Customer since 2018
”Great customer service !
Shawn C.Customer since 2020
”Collin went above and beyond to help me with a property before he was even my insurance agent! His diligence and attention to detail is fantastic! Highly recommend for any insurance needs!
Briana K.Customer since 2022
”Our agent Brenda is responsive and helpful every time we have a question or a request for special project-based business coverage. Thank you Nelson Brothers.
Molly N.Customer since 2018
”You and the Nelson team have been very helpful in all my insurance needs.
A client in MuscatineCustomer since 2018
”I have been with Nelson Brothers for close to 20 yrs?? Know some personally and they have always treated me as such. Dana was originally my first rep and it’s been a pleasant relationship since. I wouldn’t think of going elsewhere.
Elmer M.Customer since 2018
”Great people and they work with great insurance companies.
Christopher J.Customer since 2018
”Easy to work with, walk me through each step to get me the best rates with the best coverage I needed.
Santiago M.Customer since 2023
”Fast service, good rates and have never had a problem
Timothy L.Customer since 2023
”Personable service in a timely manner and great rates.
Michael E.Customer since 2018
”Jeff Kaisler and the whole Nelson Bros. team seem to care about us….and the fact that we are their customer. They efficiently and calmly take care of problems/ claims that arise. They compare several insurance companies for quotes to see who can give us the most highly rated insurer with the most comprehensive coverage for the best price for our needs.
Margaret I.Customer since 2018
”You& Nelson Bros.have been helpful in assisting in emergency situations, and also finding the best insurance company for our needs when asked to look at other possibilities. You seem to care… and that is what we really appreciate.
Margaret I.Customer since 2018
”We had previously had Geoff Nelson till he retired. Brett Nelson is my current insurance agent. He is hands on and truly cares about his clients. We have had Nelson Brothers for the last 22-23 years. When they say you get what you pay for is the truth. Dram Shop insurance is a priority. Anyone that has ever had a claim filed against there business should look at there coverage. So to say that I truly love all of our agents and our working relationship. Thank you, Connie
A client in East MolineCustomer since 2018
”I received above and beyond help for my medicare healthcare issues. I can always get an immediate answer regarding my auto and home. Customer service is great.
Paula C.Customer since 2018
”I have been a customer for over 9 years. My agent is Jeff Kaisler. He has always been wonderful to work with. Every time I have had a question, he is very thorough to get me an answer and explains everything in great detail. Thank you and I will always recommend Jeff and all the staff at Nelson Brothers.
Jeffrey A & Georgia H.Customer since 2018
”My experience with Erika was great. Not only did she explain and guide me but also gave me very reasonable advice. I enjoyed the time and felt reassured that the choice made was the right one. -C. Mathias
Courtney M.Customer since 2023
”Our agent, Michael Matherly always has our best interests in mind. He is proactive, personable, prompt, and relatable. He's not pushy at all and has a really thorough understanding of our business and unique insurance needs.
Laura M.Customer since 2020
”Great rates and excellent employees. Always prompt replies to my needs and friendly!!
Beth L.Customer since 2018
”They are all great there and very helpful!
Shawn N.Customer since 2006
”Very good service
A client in MolineCustomer since 2022
”Personal service, quick response, and are proactive in finding the right policies at the right price.
Rich H.Customer since 2018
”Barrette and Colleen are wonderful to work with. They respond in a timely manor and are always available for questions.
Chelsea Z.Customer since 2023
”Jeff has done a great job getting us the best rates for all of our insurance needs
Susan & Robert H.Customer since 2006
”Always very helpful and informative!
A client in BettendorfCustomer since 2018
”Personal service
Thomas & Judy F.Customer since 2018
”You are always there for us when you need to be and with all the answers that we need!
Melvin & Roberta J.Customer since 2019
”Have already recommended another couple I believe they signed up for Medicare supplements
Jeffrey P.Customer since 2018
”Great service and attentiveness towards needs and wants of customer.
Nick P.Customer since 2023
”Always there when needed.
Carol G.Customer since 2018
”SERVICE
Dennis S.Customer since 2023
”You found us a great home/auto insurance plan that is very affordable.
Frank M.Customer since 2021
”You always respond to our questions. Thank u !
LORI B.Customer since 2018
”Great place to have insurance with
Tim L.Customer since 2018
”Dana has always been very helpful to answer all my questions.
Paul & Sandra R.Customer since 2018
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Kris N.Customer since 2018
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A client in DavenportCustomer since 2018
”I've been with Nelson Brother agency for years, they're always helpful and getting you the best price for insurance
Monique W.Customer since 2018
”The professionalism is unmatched. Barrett Scorpil who is our agent possesses all the tools that make him the most knowledgeable agent we could find. His hard work , passion , dedication, and always putting our needs first and foremost. We have never had a question he couldn’t answer. Everyone at the Nelson Brothers Insurance office treats us a family and we know they will always have our backs when we need it the most!
Kevin F.Customer since 2020
”Because Crystal is amazing and provides great service
A client in BettendorfCustomer since 2018
”Crystal does a great job of keeping things simple for me and always responding quickly to questions.
Blake S.Customer since 2018
”I have been with them for over 10 years and they have always treated me like I am very important to them, no matter how big or small my needs have been! They are always courteous and I couldn’t trust any other company like I do them! Looking forward to at least another 10!
Lynn K.Customer since 2018
”Excellent customer service
AnonymousCustomer since 2019
”Great service! Always quick to respond and answer questions!
Jacob C.Customer since 2022
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Jesse D.Customer since 2022
”Prompt response from my agent
Mary C.Customer since 2018
”Everyone at Nelson Brothers is friendly and professional. I always feel my insurance needs are taken care of, which gives me peace of mind.
Amy S.Customer since 2018
”Great support and quick response!
Jessica J.Customer since 2019
”They gave us great customer service and helped us get good coverage
Charles G.Customer since 2023
”They are a great company that goes above and beyond to help
Brandon F.Customer since 2022
”Long time customer and always happy with rates and service.
Kenneth & Karin P.Customer since 2018
”I have been with Nelson Brother's for years. Insuring my business & personal property. They are always there & helpful with any problem or questions I have. The best insurance company I have ever had. I recommend them to anyone.
Susan A.Customer since 2018
”Jeff is the best agent. Takes time and care to ensure I have the best coverage at the fairest price.
Susan S.Customer since 2018
”Brandon Wilson was very helpful with everything. His help was greatly appreciatedd.
Nancy B.Customer since 2020
”Very friendly. Always there when we need them to file a claim unexpectedly. Wendy Lizama has been our agent I believe since we’ve owned our home in 1985. Couldn’t ask for a better agent love that woman.
Harley D & Jill R.Customer since 2018
”Competent and friendly
Jeffrey W.Customer since 2018
”Great customer service. Helps you shop around for best coverage
ANGIE A.Customer since 2018
”Punctual and prompt service.
A client in EldridgeCustomer since 2018
”Always helpful when needed. Not pushy. Very pleasant customer service.
Judy R.Customer since 2018
”Staff follow up promptly, and accurately to all of our request for changes, especially ones relating to new vehicles and new residences. Our insurance is cost effective for all we are covered. Thank you for being our insurance company.
Francis & MaryAnn F.Customer since 2018
”Friendly staff who are knowledgeable and quick to respond.
Ronald R.Customer since 2018
”Every interaction I have had with Nelson Brothers agents since moving into the area and switching coverage has been pleasant and positive. I appreciate their professionalism and assistance.
Kim B.Customer since 2022
”They are always quick to respond to any issues we might have!
A client in DavenportCustomer since 2018
”NBA has always been VERY responsive, communicative, knowledgeable, and helpful, which is so important yet seems to be a rare commodity in customer service these days!
Melissa G.Customer since 2018
”I have had nothing but a good experience thus far with my agent going on 4 years with Nelson brothers. Always informed about changes in policy via email. Have and will continue to recommend my agent Ericka Rhodes with Nelson brothers throughout my service.
Michael M.Customer since 2019
”Jeff is a excellent agent Any time I have questions they are very responsive. They find ways to help keep premium cost down and still provide the coverage you need.
Philip B.Customer since 1996
”The agents are very knowledgeable, and keep your best interest in mind. They give very good advice on coverages and keep your budget in mind while doing so. Very easy to work with. Typically better prices than other companies I have worked with.
Ronald S.Customer since 2019
”Always there to help me with anything!!!
Robert H.Customer since 2018
”Very helpful finding the right coverage that meet and fits our needs
Jennifer F.Customer since 2018
”The one time I needed y'all I called my agent to explain the situation and she had everything taken care of for me within 10 minutes.
Tommy S.Customer since 2021
”Communication is key and Eric always made sure to help us through every step of our policy to find what best works for us. When I needed to add the home security discount his secretary was reliable in helping make sure everything was added correctly.
Delilah K.Customer since 2023
”Because if I call this office everyone is so kind and helpful. Brandon has been extremely helpful.
Mark E.Customer since 2021
”Nelson Brothers agents always go above and beyond when helping me with questions.They are patient, polite and professional.
Layla H.Customer since 2021
”Everyone is so accommodating and helpful best in QC
Kendrick B.Customer since 2023
”Great service
Robert H.Customer since 2018
”The service and help is great
Robert G.Customer since 2019
”They have the best customer service all you have to do is tell nelson brothers you need insurance and they take all the hassle out of finding the best deal
Kody P.Customer since 2020
”Great service
Allen Kiddoo & Robert B.Customer since 2018
”Friendly and professional
Michelle K.Customer since 2022
”You answer the phone when I call. It’s physically enjoyable to actually speak and converse with a real live person who actually cares about the customer.
Michael B.Customer since 2018
”Great service
Dennis K.Customer since 2018
”Team was very helpful, and I felt well taken care of!
AnonymousCustomer since 2023
”Well informed personnel; professional and trustworthy.
Jane C.Customer since 2019
”Barrett is amazing
Michael L.Customer since 2021
”I have always had a GREAT relationship with Nelson Brothers. They have always quickly stepped in to help our family when we have had a need!
Rush G.Customer since 2020
”Always taken good care of me. Been the advocate for me when needed. And earned my trust
David W.Customer since 2018
”Brandon has been very helpful and has answered our questions in Medicare no matter how trivial. He is patient and makes sure we understand what he has explained to us. He is genuine and wants to make sure we are good with our choices.
Cecilia T.Customer since 2022
”Very happy with the personal service and quick turnaround on insurance quotes to save money on auto and home.
Daryl E.Customer since 2023
”When I call for any reason everyone is very helpful and my questions are always answered. The staff is always pleasant which I really appreciate.
A client in MolineCustomer since 2018
”Quality personal service
Rita L.Customer since 2019
”We have never made a claim on our home until this past Spring when a tornado hit. It was then we saw what a great group this agency and Secura Insurance is. They responded quickly and have been very helpful and encouraging since it began.
Kevin M.Customer since 2018
”Friendly staff and the few claims that we’ve had were handled quickly and professionally
WILLIAM F.Customer since 2018
”Because of Crystal Reese. She's awesome to work with and very helpful in processing claims and shopping for the best policy to suit my needs.
Matt & Tracy S.Customer since 2018
”Very quick response to all of my questions. Excellent service. I am very happy with how Jeff provided me with the information to help me make an informed decision for my insurance needs. I’m very satisfied.
John M.Customer since 2020
”We have always been treated and taken care of efficiently and effectively. We have absolutely no complaints. Lisa and Patrick have been our agents since the early 80's. We look forward to continued future contacts now with Mr. Matherly
Lawrence R & Mary E.Customer since 2018
”Lindsay always does an excellent job.
Greg E.Customer since 2018
”You're easy to work with.
Todd T.Customer since 2018
”Always helpful and knowledgeable. Nice to work with
Brian B.Customer since 2020
”Dana goes above and beyond to help with anything you might need or have a question about.
Lauren C.Customer since 2018
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Steven B & Kathrine A W.Customer since 2018
”Excellent service! Highly recommended!
Andres C.Customer since 2023
”Any time I contacted the agency I received an answer to my question or the help I needed. The people answering the phone were pleasant and helpful. If I needed to speak with Dana I was able to do so in a timely manner. Most importantly, when I had a claim it was handled promptly with no issues.
Roseanne B.Customer since 2018
”Nelson Brothers Agency has had our company’s best interest in mind for over 10 years. They always find the best rates and keep us up to date with policy changes. In the few times we needed to make claims they were great about walking us through the steps and connecting us to the right people.
A client in BettendorfCustomer since 2019
”I've worked with Jeff Keisler for years and referred him many friends. He is always quick and efficent. Due to the several companies Nelson Brothers works with, Jeff is able to finds the best price for the needs of our family. Jeff is the first insurance agent that has actually gone over a policy to make sure I understood my coverage.
Heidi L.Customer since 2018
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